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Check your free credit reports with Equifax, illion and Experian: ID Care says credit reports allows you to check to see if someone tried to obtain credit in your name.Wherever possible, ensure any accounts you have in place are protected with multi-factor authentication.Remain vigilant about scams and unsolicited calls, emails and text messages: Look out for any suspicious or unexpected activity across your online accounts and report it to your provider if you see something that doesn't look right.It recommends the following precautionary proactive responses:
However, it says people should consider their personal circumstances. IDCare, a not-for-profit charity which describes itself as Australia's national identity and cyber support service, has put out a fact sheet on the breach with advice for victims.
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"The most affected customers will be receiving direct communications from Optus over the coming days on how to start their subscription at no cost," the company said on Monday. It's offering "the most affected current and former customers" a free 12-month subscription to credit monitoring and identity protection service Equifax Protect. What is Optus doing to help affected people? The OAIC has more details on steps you can take on its website. The office said to try the Optus website first before calling the company on 133 937. The Office of the Australian Information Commissioner (OAIC) says anyone who thinks they're involved should contact Optus at the first instance. If you receive an email or text that looks like it's from Optus and it has a link, do not click that link - it could be a scam. Optus says its official emails and text messages will not have hyperlinks in them. ( ABC News) If I haven't got an email yet, am I in the clear?Īs of Monday morning, Optus said it was still in the process of contacting people whose other details, such as email address, have been illegally accessed. Optus says there won't be any links in the messages it sends about the breach. Here's a screenshot of an email sent to a customer earlier this week: "Optus has now sent email or SMS messages to all customers whose ID document numbers, such as licence or passport number, were compromised because of the cyber attack." What does the Optus email look like?
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Here's an update from Optus from Monday morning: You should have received an email or text from Optus by now. "The AFP is using specialist capability to monitor the dark web and other technologies and will not hesitate to take action against those who are breaking the law." How will I know if my ID numbers have been stolen? "The AFP is aware of reports alleging stolen Optus customer data and credentials may be being sold through a number of forums, including the dark web.
Here's what an AFP spokesperson said about the alleged ransom on Saturday: "We have seen that there is a post like that on the dark web and the Australian Federal Police is all over that," she said. She said she couldn't say much because of the Australian Federal Police investigation, but confirmed the company was aware of the post: The ABC's Peter Ryan spoke to Optus boss Kelly Bayer Rosmarin about a ransom demand this morning. Was mistake to scrape publish data in first place." What does the Optus CEO say? "Ransom not payed but we dont care any more. No security mail, no bug bountys, no way too message. "Optus if your reading we would have reported exploit if you had method to contact. Maybe for 10.200 Australian but rest of population no. "Australia will see no gain in fraud, this can be monitored. "Sorry too 10.200 Australian whos data was leaked. We cant if we even want to: personally deleted data from drive (Only copy) The user said it was a "mistake to scrape publish data in first place" in a post on the forum.
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